AD ID: 13086290 • Phnom Penh • 1h
$1,000+
JOB DESCRIPTION: • Lead and manage the Solution Support team to ensure effective and efficient technical support for customers. • Develop and implement support strategies to improve service quality, response time, and operational efficiency. • Monitor and evaluate solution support performance to ensure service standards and KPIs are met. • Collaborate closely with Product Development and Sales teams to ensure customer requirements are well understood and fulfilled. • Manage support resources, including budgets, staffing, tools, and equipment, to ensure optimal team performance. • Coordinate with the Sales team to meet customers, analyze needs, and propose appropriate technical solutions. • Provide on-site support for customer projects and oversee implementation as a project lead. • Build and maintain strong, long-term relationships with customers to ensure loyalty and satisfaction. • Prepare technical proposals and work with the Sales team to manage, negotiate, and close deals. • Organize and lead weekly meetings with all Solution Support teams to review performance and ongoing projects. • Perform other duties as assigned by the Team Manager. JOB REQUIREMENT: • Bachelor's degree of Information Technology or MIS (Management Information System) • At least have experience two years in the management field. • Ensure positive candidate skills and experiences matches the title • Able to work independently and to coordinate several activities simultaneously • Good command English and local language • Identify the areas of improvement or weakness in recruitment plans, strategies, and processes • Have knowledge of IT skill and experience in this field is an advantage • Observing and analyzing skills • Willing to learn new update technology • High responsibility, honesty, and a good attitude • Be able to work as a team • Independence, attention to detail, and experience with event
Location: https://maps.app.goo.gl/tqqTjuSNsLYz1Qz98 Boeng Keng Kang Muoy, Boeng Keng Kang, Phnom Penh
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.


T-O GROUP CO., LTD.
@TO_group
Members Since 2021-08-23 10:21:32
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
Report has been success!