IT & Technology Executive
AD ID: 13050601 • Phnom Penh • 9h
$400+
- Main Category :
- Jobs
- Category :
- Information Technology
- Job Type :
- Full-time
- Experience :
- 2Year+
3.1. IT Support & Helpdesk • Provide daily IT support to staff for hardware, software, email, internet, and system access issues. • Troubleshoot common technical problems related to computers, printers, scanners, networks, and mobile devices. • Support staff in using Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint). • Assist staff in using internal systems such as Maqsu Accounting & Tax System and HR systems. • Respond to IT support requests in a timely and professional manner. 3.2. System Administration & Maintenance • Manage user accounts, access rights, and permissions for internal systems and platforms. • Maintain and update company IT assets (computers, software licenses, system access lists). • Coordinate system setup for new employees (email, system access, devices). • Ensure regular system backups and basic data security practices are followed. • Liaise with external vendors or system providers for system issues, upgrades, or troubleshooting. 3.3. Technology Implementation & Improvement • Support implementation and rollout of new systems or technology tools. • Assist management in testing, configuring, and documenting system processes. • Identify opportunities to improve workflows through technology and automation. • Support basic system integration between accounting, HR, and operational platforms where applicable. 3.4. User Training & Digital Literacy Support • Provide basic training and guidance to staff on: • Microsoft 365 usage • Accounting & HR systems • Data management and file organization • Prepare simple user guides, SOPs, or quick reference manuals. • Conduct short refresher training or one-on-one coaching for staff who need extra support. 3.5. IT Security & Compliance • Ensure staff follow basic IT security practices (password management, phishing awareness, data confidentiality). • Support implementation of company IT policies and acceptable use guidelines. • Report potential data breaches, system risks, or security incidents to management immediately. 3.6. IT Administration & Reporting • Maintain IT documentation, system logs, and asset inventory. • Prepare monthly IT support reports (issues handled, system status, improvement recommendations). • Support audits or reviews related to IT systems and data protection.
Location: Phnom Penh Boeng Keng Kang Pir, Boeng Keng Kang, Phnom Penh
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