Front Desk Supervisor
AD ID: 12831301 • Phnom Penh • Nov 11
$800+ 2
- Main Category :
- Jobs
- Category :
- Customer Service
- Job Type :
- Full-time
- Experience :
- 3Year+
Key Responsibilities Front Desk & Customer Service - Supervise and coordinate the activities of front desk staff, ensuring professional, friendly, and efficient service. - Greet, welcome, and assist parents, students, staff, and visitors. - Handle phone calls, emails, and in-person inquiries promptly and courteously. - Ensure that the reception area is well-maintained, organized, and presentable. Administration & Communication - Manage student attendance records and daily reporting. - Oversee the handling of incoming and outgoing mail, deliveries, and school communications. - Assist in scheduling appointments, meetings, and school events. - Support school leadership with administrative tasks and information management. Team Supervision - Train, guide, and supervise front desk/reception staff. - Assign duties, monitor performance, and ensure adherence to school policies. - Foster a professional and welcoming environment for staff and visitors. Safety & Security - Monitor visitor access, ensuring proper sign-in/sign-out procedures. - Coordinate with the security team to maintain campus safety. - Assist in emergency communications and procedures as required. Qualifications & Skills - Bachelor’s degree or diploma in Business Administration, Hospitality, or related field preferred. - Minimum [3 years] experience in front desk, customer service, or administrative roles (school experience is an advantage). - Strong leadership and team management skills. - Excellent communication, interpersonal, and problem-solving abilities. - Proficiency in MS Office, school management systems, and office equipment. - Professional appearance, organizational skills, and attention to detail. - Ability to handle confidential information with discretion.
Location: ELT Institute Phsar Thmei Bei, Doun Penh, Phnom Penh
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
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